FREQUENTLY ASKED QUESTIONS

UNIVERSAL FINE PRINT
The following are universal restrictions that apply to every Black Book Daily Deal (unless specifically contradicted in the deal's fine print):
Black Book Daily Deals are not valid for cash back
Black Book Daily Deals must used in one visit
Black Book Daily Deals don't cover tax or gratuity
Black Book Daily Deals can't be combined with other offers
Black Book Daily Deals for restaurants are valid toward alcohol unless the fine print states otherwise

What is Black Book Daily Deals?
Black Book Daily Deals is a service where you can find cool deals on products and services in your area.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and Discover.
Is my personal info safe?
Yes. We wouldn't have it any other way. We take the security of your personal information very seriously and utilize 256-bit Secure Socket Layer (SSL) encryption to protect your credit card information. We are compliant with all credit card security industry standards.
Today's Black Book Daily Deal looks awesome. I want it. Now what?
Just click "buy now" before the deal ends. Once your payment is approved, we'll charge your card and email you a coupon code.
Alright, I bought a Black Book Daily Deal. Now, how do I use it?
You will receive an email with your coupon code. You can either print out the email and present it to the merchant or you can show the merchant your email from your phone or tablet device.
Yikes, I tried to buy a Black Book Daily Deal, but I've been told my payment was declined. Now what?
Occasionally we'll have a problem processing your credit or debit card. It could just be a typo or a number that was incorrectly entered. Double-check everything and try again. If that still doesn't work, please contact your financial institution.
Does the Black Book Daily Deal have to be used the same day I buy it?
No way. Each of our deals has an expiration date (listed on the deal page before you buy). You can use the deal as soon as your payment is approved and you receive a coupon code by email, but you never have to use them on the date of purchase.
If I don't use the full value of the Black Book Daily Deal in one visit, can I use the remainder later?
No, but we try to make every Black Book Daily Deal so that you can use the full value in one trip to the business.
Can I buy a Black Book Daily Deal as a gift for someone else?
Yes. Our deals are transferable and can be gifted to other people. You can either forward the email that you received with your coupon code on it to the gift recipient or you can print out your email with the coupon code on it and give it like a traditional certificate. Unless the fine print in the Black Book Daily Deal states otherwise, feel free to give our deals as gifts---just remember to buy one for yourself too. You deserve it!
What if I want to change or cancel my order?
We're sorry, but once your order has been approved and a coupon code has been generated, there are no cancellations or changes allowed.
What's with the 'fine print' you keep talking about? If the print is so small, why is it important?
Such is life. These little details are always necessary. Just ask a lawyer! That said, we try to make the fine print as friendly as possible. Each deal has unique guidelines. Take a look at them before you buy.
How can I feature my business on Black Book Daily Deals?
Email us at sales@blackbookdailydeals.com or call us at 1-800-727-9104. We'd be happy to help your business out!
I'm still confused.
Lucky for you, we love emailing and talking to our customers. If you have a question we haven't answered above or just want to leave a comment, we typically answer emails within 1-2 business days of receiving them. Email us at info@blackbookdailydeals.com or call us at 1-800-727-9104.